Cancer experience

We research the cancer experience to understand how people feel about their care, so we can improve services and support for people with cancer in the UK.

We research the cancer experience

As a cancer charity, we research the cancer experience to better understand how people feel about their care. This helps us to identify what's working and what could be done better.

We do this in many different ways including with surveys.

What is the Cancer Patient Experience Survey (CPES)?

At Macmillan, we use the Cancer Patient Experience Survey to learn about the lived experience of people with cancer in the UK.

The survey asks questions about people’s experiences. This can include emotional aspects of life with cancer, such as how sensitively they were told they had cancer. It also includes practical issues, such as waiting times before seeing a hospital doctor.

The NHS has been running the survey annually in England since 2010. Macmillan now partners with the Welsh government and Welsh Cancer network, Scottish government and the Public Health Agency, and Health and Social Care Board in Northern Ireland, to survey patients in the other three nations.