Our values

We are courageous. We are determined. We give it all we've got.

We put the needs of people living with cancer first, which takes real strength. We’re not expecting any one person to be unbreakable - we all have a part to play and together we are stronger. 

It’s about being accountable for our actions and using our courage and determination to achieve the best possible result. This calls for everyone to speak up and sometimes make difficult decisions. We don’t do what’s easy. We do what will make the biggest difference.

We are genuine. We are compassionate. We see the whole you.

We have big hearts at Macmillan, but this doesn’t make us soft. We want Macmillan to be a place where everyone can be their true self and feel that their voice is valued; never ignored or undermined. 

We take the time to really listen and commit to an open and honest response, even when the answer isn’t what the other person wants to hear. We’ll always speak the truth, not with arrogance or cruelty, but with compassion and mutual respect.

We are experts. We are innovators. We strive to be better.

We still share Douglas Macmillan’s ambition to ‘stand for betterness’.

We develop our knowledge and skills, learning from the diverse perspectives, ideas and experience of others. Progress relies on change and we’re bold enough to try new approaches, because calculated risks can lead to great things. 

Success is celebrated and if we fail, we learn from it and try again. We take pride in what we do and are committed to doing it as best we can.