Sonia Sudhakar, Chief Engagement Officer

Sonia is responsible for our work to build on our heritage and much-loved brand, in order to encourage and empower the UK public to become part of the Macmillan Community. This includes the millions of people who are affected by cancer, who come to Macmillan for information and support, as well as our brilliant fundraisers and volunteers, who donate over £200 million and over 100,000 hours each year to help us further our vital work.

As Chief Engagement Officer, Sonia oversees our interactions with the general public across all four nations of the UK, to ensure we’re reaching as many people as possible – and that they know how we can support them and / or how they can support us. 

From providing support to stewarding our fundraisers and volunteers, our aim is to ensure that everyone has the best experience of Macmillan so that we can build deeper, longer-term relationships.

Sonia joined Macmillan in October 2024 and worked at Royal Mail for three years before this, where she was Managing Director of Marketing and Digital. Sonia was responsible for Customer Experience, Brand Development, Revenue and Transformation.

Over her career, Sonia has specialised in digital and data, and brings a broad range of experience across marketing and customer experience, having led teams at The Guardian, Bain Consulting and ITV.

Sonia is particularly passionate about taking an audience-first approach and new models of collaboration to work efficiently and effectively, so that teams can focus their attention where the human touch is invaluable. An advocate for diversity and inclusion, Sonia has led initiatives in her previous roles, as well as mentoring people from diverse backgrounds in their career development. 

Connect with Sonia on social media:
LinkedIn

Sonia lives in North London with her wife and teenage son. When she’s not working she can be found cooking and taking her Cavapoo Murphy on walks. 

Sonia loves to travel, having spent time in Asia and South America when she was younger. When family life allows, a trip to Japan is at the top of her list.